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Daniel Niemeier
Adhésion le 15 avr. 2021
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Dernière activité le 22 oct. 2021
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Dernière activité effectuée par Daniel Niemeier
Daniel Niemeier a ajouté un commentaire,
You're absolutely right, we did. I added another condition and that fixed it. Thanks!
Once again, stellar support from you guys. You rock :)
Afficher le commentaire · Publication le 21 janv. 2021 · Daniel Niemeier
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Daniel Niemeier a créé une publication,
So we noticed that when we have a new or open ticket and we write a public reply to the user we can't save the ticket as pending. I mean we can, but it doesn't save, it just stays open and we have to go into the ticket again and submit it as pending again.
Is this intended or a bug? Would be really odd if it was intended because that's pretty much our workflow everytime. Submit a reply to the user asking for more info and then set the ticket to pending.
Publication le 21 janv. 2021 · Daniel Niemeier
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Daniel Niemeier a ajouté un commentaire,
This has also been bugging me. Please let us remove those buttons
Afficher le commentaire · Publication le 18 déc. 2020 · Daniel Niemeier
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