Ross

1. Communauté
2. Feedback - Ticketing System (Support)
3. [Closed for comments] Customization of the dashboard

Well it's not like we've been waiting 6 YEARS for the development team to 'explore' the idea.   It's simple things like that that directly stop my company from migrating away from other platforms t...

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• Ross
• Création 19 juin 2018 08:02
• 0 vote

1. Communauté
2. Feedback - Help Center (Guide)
3. Enable custom ticket field columns to be added to the request table in Help Center my activities page

Three years on, and still this isn't implemented?  Our customers can SEE the custom field (in our case, 'Customer Account ID' in a ticket in 'My Activities', but cannot see (therefore nor add) thei...

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• Ross
• Création 7 novembre 2017 12:26
• -1 votes

1. Communauté
2. Feedback - Ticketing System (Support)
3. [Closed for comments] Customization of the dashboard

two and a half years and this is still ongoing...

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• Ross
• Création 15 juillet 2015 11:16
• 1 vote