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Adhésion le 06 mai 2021

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Dernière activité le 01 juin 2023

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admin a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

Hi Jahn, Thank you for the reply and the link.

We followed the link in the pop-up and it took us to the agreement above; however, the pop-up window followed us to the link and would not go away until we clicked "Agree".

So we had to "agree" to something before we had a chance to read it.

Thanks again for your response.

Afficher le commentaire · Publication le 01 juin 2023 · admin

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admin a créé une publication,

Publication Feedback - Ticketing system (Support)

Today we were prompted with a new agreement that we had to agree to before being able to read.  Even following the link in your pop-up took us to the agreement but the modal pop-up window with "AGREE" stayed on top so that we could not read the new agreement before agreeing to it.

We should really be able to read the new agreement in full before being prompted to "AGREE"

 

Publication le 31 mai 2023 · admin

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Commentaire de la communauté Feedback - Ticketing system (Support)

We believe this may have been related to the recent Chrome update.  We cleared our browser cache and the problems above have been resolved.

Afficher le commentaire · Publication le 07 avr. 2023 · admin

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Commentaire de la communauté Feedback - Ticketing system (Support)

Good morning, we are seeing the same issue with our views, and we are also seeing, this message in the view "Something went wrong. Try refreshing the page."

Afficher le commentaire · Publication le 07 avr. 2023 · admin

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CommentaireZendesk Support app for mobile

Any chance we will see a Dark Mode for the iOS and Android app soon?

 

Afficher le commentaire · Publication le 21 nov. 2022 · admin

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CommentaireTicket management

Thanks, Dave!

Afficher le commentaire · Publication le 08 juil. 2021 · admin

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CommentaireTicket management

Does setting the On-hold status work?  I have tried.

#status On-hold

and that doesn't seem to work.

Afficher le commentaire · Publication le 08 juil. 2021 · admin

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