Stan Kutzko
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Dernière activité effectuée par Stan Kutzko-
Stan Kutzko a ajouté un commentaire,
Has there been any movement on this critical update?
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Stan Kutzko a ajouté un commentaire,
Following up on this posting: Barkha BhatiaMarch 9, 2023Zendesk Product Manager2FA for end users is under consideration and is on our short term roadmap. Any idea on a release date for this? Hoping...
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Stan Kutzko a ajouté un commentaire,
I agree 100% with David's comments above. It's overdue that MFA be offered on the end user side.
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Stan Kutzko a ajouté un commentaire,
Hi Darenne, We are looking for additional security when our users (end user consumer) signs in to our help desk. Ideally, we'd like to see both the following authentication options: Email verific...
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Stan Kutzko a ajouté un commentaire,
Can two factor authentication be used for user access? If not today, does Zendesk plan to offer this as an option?
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Stan Kutzko a ajouté un commentaire,
The topic notes "2-factor authentication apps include Google Authenticator, Authy, Symantec VIP, and Duo Mobile." Can Microsoft Authenticator be used?
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Stan Kutzko a ajouté un commentaire,
I'd agree with Cristian Clements and add, clients have to view from the top down as well. It would be nice to have an option to change the sort in both views.
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Stan Kutzko a ajouté un commentaire,
It will or won't be deprecated? The link to the third-party refresh is not valid? Not sure why Zendesk would drive me to a third party for functionality that has been native since they started.
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Stan Kutzko a ajouté un commentaire,
Am I mistaken, are we not forced to upgrade to Agent Workspace? If I revert back to the Classic View, will the functionality be there as before? Will the Classic View be supported going forward? ...
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Stan Kutzko a créé une publication,
Zendesk Agent Workspace
Note that we changed to Agent Workspace a few months back. It is a large step back from the prior interface. No longer do your tickets automatically refresh, you must continually refresh to browser...