Groffer Anderson

1. Communauté
2. Zendesk Suite Q&A
3. How can I check the user type for the logged in user on Help center Template code?

Thanks Trapta Singh & Ifra Saqlain,These solutions worked like a charm. 

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• Groffer Anderson
• Création 22 juillet 2021 11:17
• 0 vote

1. Account
2. ...
3. Single sign-on
4. Using different SAML and JWT SSO (single sign-on) configurations

Hey @..., We have a case where we're using JWT for customers and SAML for agent. What we're expecting is, when we register a new end-user, the user gets a verification link. when this verification ...

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• Groffer Anderson
• Création 4 mars 2021 13:05
• 0 vote

1. Support
2. ...
3. API and SDK
4. What are my credentials for API access when using SSO to sign in?

How can I extract OAuth tokens for my users (zendesk agents) if they're all connected via SSO? I'm using Okta (SAML) to SSO into Zendesk. It's not possible for me to get the API tokens for all my a...

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• Groffer Anderson
• Création 25 février 2021 23:33
• 0 vote

1. Support
2. ...
3. API and SDK
4. What are my credentials for API access when using SSO to sign in?

Thanks for the update @.... 

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• Groffer Anderson
• Création 12 mars 2021 09:22
• 0 vote

1. Communauté
2. Zendesk Suite Q&A
3. How can I make changes to the Authorization Grant Page?

Hey @...Thanks for the update. 

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• Groffer Anderson
• Création 5 avril 2021 16:57
• 0 vote

1. Communauté
2. Zendesk Suite Q&A
3. How to logout uses when they've logged in on a custom portal

Thanks @...So, The API does support deleting a session if I have a session_Id. Is there anyway to get the session_id when I login on the Zendesk console using the OAuth Grant? Or do we have a case ...

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• Groffer Anderson
• Création 12 mai 2021 04:50
• 0 vote

1. Support
2. ...
3. Security and user access in Zendesk Support
4. Using OAuth authentication with your application

Hi @...Can you help me out with a similar problem here : https://support.zendesk.com/hc/en-us/community/posts/1260801978190-How-to-perform-Authorization-code-grant-flow-on-Zendesk-with-Agent-when-I...

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• Groffer Anderson
• Création 19 mars 2021 14:42
• 0 vote