
Stephen
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Dernière activité
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Aperçu des activités
Dernière activité effectuée par Stephen-
Stephen a ajouté un commentaire,
+1 on Joel's comments - particularly around issues managing personal macros. I see lots of users have their own macros, which conflict with standards on global macros and can be destructive in term...
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Stephen a ajouté un commentaire,
Hi Gorka, great to see some attention here - this would be an excellent feature to have brought forward. To what extent will you need to customize the look and feel of the notification? Backgroun...
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Stephen a ajouté un commentaire,
Thanks for the feedback Walter Bellante. Following CJ's comment above - the organisations I have worked with use Hidden Filters in that exact manner, in combination with Bookmarks. The demo for the...
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Stephen a ajouté un commentaire,
Hi, I have a similar question to Marta Lagut - would love to know the best practise for reporting on that kind of data. Best regards, Stephen
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Stephen a ajouté un commentaire,
Hi, I have been playing around with the beta in our Sandbox and I am really impressed - I feel this gives a lot more control over how customers can filter requests. A few things I have noticed: I...
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Stephen a ajouté un commentaire,
+1 this is definitely a needed feature.
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Stephen a ajouté un commentaire,
Hi, I have had the opportunity to play around with the new beta buiilder and it definitely seems like it will be much easier to build dashboards, however reiterating my comment from earlier in this...
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Stephen a ajouté un commentaire,
+1 - I think this is a very necessary addition to the product.
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Stephen a ajouté un commentaire,
+1 Adding support for this to be an attribute in Explore.
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Stephen a ajouté un commentaire,
+1 - this would definitely help in gathering some insights on how are Light Agents are using Zendesk.