Stephen
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Commentaires
Votes sur l’activité pour Stephen-
Hi, This is increasingly becoming an issue, as we cannot redact data from Closed Tickets - in particular attachments on older tickets. I believe that at a minimum the API and Zendesk Admin should b...
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Hi, I must agree with Peter and Anthony's posts above: Configurable side bar would be fantastic in Support - we rarely require access to End Users directly, so being able to toggle this off would ...
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+1 for this. In my organisation, we have two brands - one that is B2C and one that is B2B. The type of language used is extremely different between the brands.
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Peter - thanks for that info! Another mine thing, I noticed. When you click on your User Profile on the Admin Centre, it doesn't have the option to request Help. I think it would be beneficial to ...
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Hi, I have had the opportunity to play around with the new beta buiilder and it definitely seems like it will be much easier to build dashboards, however reiterating my comment from earlier in this...
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Why is the bookmark component important to you? What is the use case where this feature is most needed? How frequently do you use it? Bookmarks are heavily used across all Dashboards to ensure th...
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Hi, I am seeing the same issue Shayan mentioned - I can create beta Dashboards, but can't edit them. In addition, a bunch Zendesk Templates (named Teemplates) have been added to my Dashboard list t...
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We will most likely remove the tabs & display all in the same list with a Status column. LIke Lone Admin, I have a lot of deactivated Triggers that I don't want to necessarily delete - these are ...
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Hi, To echo Nathan and Samuel's sentiment, I would prefer to see no maximum on the number of views available. Given that we can limit who has access to certain Views, not all Views would be availab...
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Hi, +1 for improvements to the editor in Guide. Recently, I have been spending a lot of time in Confluence - the editor there is far more robust and easy to use. Needing knowledge of HTML / CSS to ...