Jay Clementson
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Dernière activité
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Aperçu des activités
Dernière activité effectuée par Jay Clementson-
Jay Clementson a ajouté un commentaire,
Does the opposite situation also take place (that within one email thread, the customers cover topics from various deals)? Yes. They take it as an opportunity to ask all questions instead of jum...
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Jay Clementson a ajouté un commentaire,
Hello Katarzyna, Thank you for your question. To keep it simple, I know you can link an email thread to a certain deal, but the majority of customers are not as tech savy as we are so they start mu...
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Jay Clementson a ajouté un commentaire,
Hey, Can someone reach out so I can upload new voicemails to our account? Thank you, --- This comment has been edited by the Zendesk Community Team to removed an unsupported email address.
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Jay Clementson a ajouté un commentaire,
+1 I have been thinking about that for a long time, and I believe I reached out before and mentioned this. Really annoying when the customer has multiple numbers and they only answer a specific one...
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Jay Clementson a ajouté un commentaire,
Hello, Please address this issue, "You can only delete documents from the repository that you’ve added yourself." Why cant an admin manage this? Do I have to go back to the original rep who added...
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Jay Clementson a ajouté un commentaire,
Hello, I needed to do a full restart and clear all cache and cookings and then I was able to add a document to an email. Thank you though,
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Jay Clementson a créé une publication,
14 Day Reach Trial
RéponduHello, No one is available at Zendesk to speak with so writing here. After enabling the 14-day reach trial I am unable to add a document from my computer to an email in Sell. I can choose from the ...
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Jay Clementson a créé une publication,
Defaulting Smartlist Views to the Working Center
Hello, ZD Support already mentioned this wasn't on the road map, but I wanted to reach out still. Right now, if you are working in a smartlist and you leave this page when you click on the icon (le...
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Jay Clementson a créé une publication,
Improvements to Sell
Hello, I am writing this to bring awareness because I am unsure what the process is for Zendesk to take action or if the employees are limited with their involment for improvements. I am a heavy ...
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Jay Clementson a créé une publication,
ZD Support App Improvement for ZD Sell
Hello, Please add the option to create a new contact through the support app if there is a contact that is similar. To explain, if I have a company contact that shares any similarities with the n...