CJ Johnson
-
Activité totale2633
-
Dernière activité
-
Membre depuis
-
Abonné à0 utilisateur
-
Abonnés4 utilisateurs
-
Votes1533
-
Abonnements593
Aperçu des activités
Dernière activité effectuée par CJ Johnson-
CJ Johnson a ajouté un commentaire,
It turned out there was a message from months and months ago on a closed ticket that thought it had something unread, once I scrolled through all the chats ever until I found the one with the red c...
-
CJ Johnson a ajouté un commentaire,
I was asked to make this very report today as well, has anyone had success?
-
CJ Johnson a ajouté un commentaire,
This bug is happening for everyone, it would seem! Same issue here.
-
CJ Johnson a créé une publication,
Please undo the change that opens the chat constantly now
Feature Request Summary: Please do not open the support chat window by default on every single page in the admin center. Ideally, it should never open by default on any page, in my opinion. Des...
-
CJ Johnson a ajouté un commentaire,
Dave Dyson I can confirm there's no space. Also, this same search works great via the API without issue.
-
CJ Johnson a ajouté un commentaire,
I just cannot make any part of custom fields search actually work. I have one that has literally thousands of tickets with values. I couldn't get it to work for any specific value, so I tried th...
-
CJ Johnson a ajouté un commentaire,
How can I get a timestamp for First Resolution Time?
-
CJ Johnson a ajouté un commentaire,
You can even flip between the first tab and the Agent Updates tab, and see the wild difference in the number for "tickets created" across the KPIs.
-
CJ Johnson a créé une publication,
Update to Prebuilt Dashboard Incorrectly Calculating Results On Agent Updates Tab
Hi folks, I noticed a wild discrepancy when I looked at the prebuilt Support dashboard. On the Agent Updates tab, the “Tickets Created” KPI, is being excluded from “Ticket Created” filters, and ...
-
CJ Johnson a ajouté un commentaire,
This is just killing me that this isn't an option. I have literally all the data I need, but I'm not allowed to reference it, so I have to go back and tell a team that it's just not possible to rep...