
Peter Hochstrasser
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Dernière activité
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Aperçu des activités
Dernière activité effectuée par Peter Hochstrasser-
Peter Hochstrasser a ajouté un commentaire,
Is there a specific reason that you call this chat in Zendesk agent client, and web widget in the channels, while there are chat triggers?Seems to be an inconsistency.
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Peter Hochstrasser a ajouté un commentaire,
Good one, Josh!
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Peter Hochstrasser a ajouté un commentaire,
Hi Carolline How about "- Reset -" in the list above?
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Peter Hochstrasser a ajouté un commentaire,
Looking forward to it, Gary Beichler.
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Peter Hochstrasser a ajouté un commentaire,
Hi Deniz Gøgenur No, this is not translated. This is sent by the back end, and the back end has no means to know for sure what language the user actually has selected. Thus, this text is sent in an...
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Peter Hochstrasser a ajouté un commentaire,
So, finally, we have been able to procure Lovely Views, and I can't imagine how I managed without them, even after just a few days of usage. That is money well invested - and Lovely Views is not ex...
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Peter Hochstrasser a ajouté un commentaire,
Hi Chuck P Please keep in mind what happens when you save a change to a user: First, the actual user record is saved, and then, the changed user record is submitted to the federated fulltext search...
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Peter Hochstrasser a ajouté un commentaire,
Hi Chuck What you are looking for is side-loading, however, it seems that User Identities so far are not side loadable.Please refer to this document for details:https://developer.zendesk.com/docume...
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Peter Hochstrasser a créé une publication,
How to import tickets into Zendesk using the API
I recently moved our brand in a multibrand Zendesk instance to our own instance. We use our closed tickets as a knowledge base (did we have this error already? etc.), so we needed to import a lot o...
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Peter Hochstrasser a ajouté un commentaire,
After having migrated from my legacy (2016) Zendesk instance to a brand new one, I have even more feedback on the Admin Center: Contrary to some clever Apps (like Lovely Views or Shredder), the Adm...