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Coda Payments

Adhésion le 15 avr. 2021

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Dernière activité le 11 févr. 2025

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Dernière activité effectuée par Coda Payments

Coda Payments a ajouté un commentaire,

CommentaireGeneral questions and issues about tickets

hi Salim Cheurfi, what if I have a multi-brand but do not create the Help Center from Admin Center - Brands? where can I find the Brand ID then?

Afficher le commentaire · Publication le 13 févr. 2024 · Coda Payments

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Coda Payments a ajouté un commentaire,

CommentaireUsing content publishing flows

I have 3 languages in my ZD Guide and want to bulk delete the articles in one of the translations but there is no "Article Settings" button on my end. There are only Publication, Assignment, and Review Status.

This feature is only applicable to the ZD Guide with a single language. can you please improve this feature so I can easily bulk-delete the article translation?

Afficher le commentaire · Publication le 26 oct. 2023 · Coda Payments

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Coda Payments a ajouté un commentaire,

Commentaire de la communauté Feedback - Reporting and analytics (Explore)

Hi there Zendesk team,

It would be great if you could consider the option to check the overview for all brands in tables so we can see how many tickets are created per brand in real time instead of filtering brand by brand. Thanks!

Afficher le commentaire · Publication le 04 juil. 2023 · Coda Payments

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Coda Payments a ajouté un commentaire,

Commentaire de la communauté Feedback - Chat and Messaging (Chat)

Any timeline when this can be added?

Looking at the comments, ZD clients need this feature and this has been suggested way back 2021.

Thanks,

Afficher le commentaire · Publication le 10 juil. 2022 · Coda Payments

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Coda Payments a créé une publication,

Publication Feedback - Developer Platform

It would be better if we could add multiple host mapping for each brand just in case we would like to migrate our domain to another without giving any impact to our customer 

Publication le 08 mars 2022 · Coda Payments

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Coda Payments a créé une publication,

Publication Feedback - Reporting and analytics (Explore)

Hi just wondering if we could have a feature for auto show data for the last 3 month of a certain date filtered?
I.E if we  choose 1-20 of August
we will also got the same 1-20 of June and July

Publication le 30 août 2021 · Coda Payments

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Coda Payments a ajouté un commentaire,

Commentaire de la communauté Feedback - Reporting and analytics (Explore)

We definitely need this report on our case we would like to track if agents are proactively requesting a rating 
so we now how many csat/dsat rated by agent requesting a survey or not 

Afficher le commentaire · Publication le 22 juin 2021 · Coda Payments

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Coda Payments a créé une publication,

Publication Feedback - Chat and Messaging (Chat)

Got feedback from our end user that it would be more convenient if they can do copy and paste of a screenshot when doing a live chat 

Publication le 16 juin 2021 · Coda Payments

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Coda Payments a créé une publication,

Publication Feedback - Ticketing system (Support)

It would be great if we can connect Larks with Zendesk as we have several partner across the countries that using Larks for communication 


Publication le 05 mars 2021 · Coda Payments

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