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Roman Kheruvym

Adhésion le 15 avr. 2021

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Dernière activité le 16 oct. 2021

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Dernière activité effectuée par Roman Kheruvym

Roman Kheruvym a créé une publication,

Publication Feedback - Ticketing system (Support)
Trigger Previews

Hi there,

It would be great to have a possibility to actually preview how the trigger would look like at the end without the need to send test emails for that reason.

Thanks

Publication le 20 avr. 2021 · Roman Kheruvym

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Roman Kheruvym a créé une publication,

Publication Feedback - Ticketing system (Support)
CC in Tickets

Hi there,

Noticed that when requesters add anyone else in the addressee or CC in their email, we don't see that in tickets.

It would be nice to see who else is in the recipient list before we reply.

Thanks

Publication le 19 avr. 2021 · Roman Kheruvym

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