Recherches récentes

Pas de recherche récente

Sumaiya Afzal's Avatar

Sumaiya Afzal

Adhésion le 15 avr. 2021

·

Dernière activité le 22 oct. 2021

Suivis

0

Abonnés

0

Activité totale

7

vote

1

Abonnements

4

APERÇU DES ACTIVITÉS

Dernière activité effectuée par Sumaiya Afzal

Sumaiya Afzal a ajouté un commentaire,

Commentaire de la communauté Feedback - Reporting and analytics (Explore)
Communauté

Please add this feature ASAP! Not my area of expertise, so sorry if this is a stupid question. But since you already have a copy of the previously 'Published' version why can't you load that version into the editor when someone clicks a 'Discard' or 'Revert' button? 

Afficher le commentaire · Publication le 08 janv. 2021 · Sumaiya Afzal

0

Abonnés

6

Votes

0

Commentaire

Sumaiya Afzal a créé une publication,

Publication Feedback - Voice (Talk)
Notification when x number of Talk agents aren't online during support hours

Hi

We're looking for a way to be notified if there are less than 2 Talk Agents online at any time during Support Hours. Our team is small and each agent is handling multiple roles that require us to go offline from time to time. But we want to make sure that we have at least 2 people on call during support hours. So a notification when that's not the case would make things a lot easier.

Thanks!

Publication le 14 févr. 2020 · Sumaiya Afzal

6

Abonnés

10

Votes

4

Commentaires