Charlotte Jamnadass
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Dernière activité effectuée par Charlotte Jamnadass-
Charlotte Jamnadass a ajouté un commentaire,
Looks like there has been a need for it for a while looking at this older post: Does Zendesk support read receipts? – Zendesk help
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Charlotte Jamnadass a créé une publication,
Feature Request: Functionality to tell us if the customer has opened/read our response
Sometimes our users have issues that we're working on resolving with them and at a point they just stop responding. They'll then chase us even though we have replied to their last email. It strikes...