
Serge BERTAINA DUBOIS
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Dernière activité
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Dernière activité effectuée par Serge BERTAINA DUBOIS-
Serge BERTAINA DUBOIS a ajouté un commentaire,
Hi peter, Look at this link, the url is well defined there:https://developer.zendesk.com/api-reference/ticketing/ticket-management/incremental_exports/#incremental-ticket-export-cursor-based Normal...
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Serge BERTAINA DUBOIS a ajouté un commentaire,
Luke, Here is all my python code snippet on this attachment part: # GENERATION TOKENS ATTACHEMENT directory = ticket_dir + '/' + str(TicketID) # contain all my files ta...
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Serge BERTAINA DUBOIS a ajouté un commentaire,
Hi Luke! Maybe you should use the following content type to upload the file: 'Content-type': 'application/binary' friendships,Serge.
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Serge BERTAINA DUBOIS a ajouté un commentaire,
Hi Bennessa, However, I manage to do this.Below is a piece of my python code to upload multiple files in a single comment. You see that I first load an Array : ... tab_token = [] headers ...
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Serge BERTAINA DUBOIS a ajouté un commentaire,
Hello, As you can see on the documentation page you specify, in the json, attachments is an array.Du can therefore specify several elements in this array: "attachments": [{ "url": "https://example....
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Serge BERTAINA DUBOIS a ajouté un commentaire,
Hello,Thank you for this feedback.I had seen this method.What I miss is to change this text according to the brand of the Help center.Sincerely,Serge.
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Serge BERTAINA DUBOIS a ajouté un commentaire,
Hi all ! Is there a way to change the "End user instructions" according to the help center brand.Indeed, On a mark I want this instruction to be "You are?" and on another it is "What is your subjec...
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Serge BERTAINA DUBOIS a ajouté un commentaire,
Please +1 !!!!!
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Serge BERTAINA DUBOIS a ajouté un commentaire,
HelloI think the 2 questions need to be treated. Regards,Serge.
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Serge BERTAINA DUBOIS a ajouté un commentaire,
Please, +1 for this feature !! It seems to be the minimum required for follow up ticket Thanks ! Serge.