Serge BERTAINA DUBOIS
-
Activité totale60
-
Dernière activité
-
Membre depuis
-
Abonné à0 utilisateur
-
Abonnés0 utilisateur
-
Votes3
-
Abonnements31
Aperçu des activités
Dernière activité effectuée par Serge BERTAINA DUBOIS-
Serge BERTAINA DUBOIS a créé une publication,
Lasted Article of {{#each promoted_articles}}
RéponduHello everyone! Is there a way to limit the number of articles to display in the {{#each promoted_articles}} loopI would ideally like to have at the top of my home page the last promoted article (a...
-
Serge BERTAINA DUBOIS a ajouté un commentaire,
@Julia DiGregorioWaiting for this feature and with triggers, you may apply Tags depending Custom Status, and get this information into Explore. RegardsSerge.
-
Serge BERTAINA DUBOIS a ajouté un commentaire,
Hi Anggara Use Update Ticket Api : https://developer.zendesk.com/api-reference/ticketing/tickets/tickets/#update-ticket And Json : {"ticket": { "comment": { "body": "Internal comment \n Next Line ...
-
Serge BERTAINA DUBOIS a ajouté un commentaire,
Hi Ercia, Thank's for help. Here is the returned body. You have exceeded the rate limit for updating a single unique user. user email: xxxxxxxxx@xxxxxx id: external_id: xxxxxxxxxxxxxxxxxxxxxxxxxx...
-
Serge BERTAINA DUBOIS a ajouté un commentaire,
Bad news Lucas... I also tried to do this, but couldn't find anything.I must therefore, like you, write the json for each field.And if creation or deletion of a field, an update is necessary... I h...
-
Serge BERTAINA DUBOIS a créé une publication,
Retrieve Retry-After on 429.
Hi all ! I'm trying in my API calls to handle limits.And so on a 429 return code, I try to retrieve the "Retry-After" informationAs mentioned in the help: https://developer.zendesk.com/api-referen...
-
Serge BERTAINA DUBOIS a ajouté un commentaire,
Hi Praveen, Indeed, there is no API dedicated to automation actions. A simple list of "Automations" (https://developer.zendesk.com/api-reference/ticketing/business-rules/automations/#list-automatio...
-
Serge BERTAINA DUBOIS a ajouté un commentaire,
Indeed, these fields may be read-only. Maybe you can create custom fields in date format to inject this information. Friendships,Serge.
-
Serge BERTAINA DUBOIS a ajouté un commentaire,
Here is an example of python code to format the date correctly: At the beginning of the python code: import datetime Durring the code : Zendesk_Created_time = CreatedTime.strftime('%Y-%m-%dT%H:%M:%...
-
Serge BERTAINA DUBOIS a ajouté un commentaire,
Hi Chris! The json date format for Zendesk APIs is:YYY-MM-DDTHH-mm-ssZ like:"created_at":"2022-06-16T13:36:05Z" You will therefore have to reformat your date in the json. Friendships,Serge.