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Carl Moore
Adhésion le 15 avr. 2021
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Dernière activité le 03 nov. 2023
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Dernière activité effectuée par Carl Moore
Carl Moore a ajouté un commentaire,
Commentaire de la communauté Feedback - Ticketing system (Support)
Good to see some progress here. Not sure I understand the question, as a ticket with a first response would satisfy the condition, so that it would no longer be a ticket with no response. Tickets that have no response would also be tickets that have no first response.
It would be interesting to get a histogram of # or responses per ticket, so you can see how many responses are typical to close out a ticket.
Afficher le commentaire · Publication le 03 nov. 2023 · Carl Moore
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