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Francis Engbert
Adhésion le 15 avr. 2021
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Dernière activité le 22 oct. 2021
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Dernière activité effectuée par Francis Engbert
Francis Engbert a ajouté un commentaire,
Chris, I'll chime in to support this request. That explanation you got is a bunch of BS. Perhaps the real reason has to do with the fact that we're paying ZD for the time the caller is making their way through the round-robin search for an agent and ZD would lose some of that revenue if we were able to answer the calls faster. Or maybe I'm just being cynical.
Afficher le commentaire · Publication le 21 mars 2019 · Francis Engbert
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Francis Engbert a ajouté un commentaire,
I'm chiming in to express my support of this request. In my opinion this is the #1 shortcoming of Zendesk Talk.
Afficher le commentaire · Publication le 22 févr. 2019 · Francis Engbert
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