Andrew J

1. Communauté
2. Zendesk Suite Q&A

Just wondering how we hide custom user fields from agents and end users.  We are using some that are just clutter and informational for the admins... Any ideas?

• Andrew J
• Création 1 novembre 2018 23:38
• 4 abonnés
• 2 commentaires
• 0 vote

1. Communauté
2. Discussion - Tips and best practices from the community

To achieve higher contrast for agent ticket tabs tempororily (this only lasts until you refresh the page or change it) Using Chrome - and not using multiple agent tabs. Final Result - Dark Tabs!  ...

• Andrew J
• Création 2 novembre 2016 20:11
• 3 abonnés
• 3 commentaires
• 0 vote

1. Communauté
2. Discussion - Tips and best practices from the community

We've recently made some modifications to our C-Sat automation.   This is how the new email looks... Want to know how?    If you haven't already - activate 'Customer satisfaction surveys' (info h...

• Andrew J
• Création 18 juillet 2016 05:02
• 50 abonnés
• 58 commentaires
• 1 vote

1. Communauté
2. Discussion - Tips and best practices from the community

Zendesk Note: This tip was submitted by a member of our Community and is not officially supported by Zendesk.  Please read this article for more information. _______________________________________...

• Andrew J
• Création 1 mai 2016 21:02
• 26 abonnés
• 29 commentaires
• 0 vote