
JACQUELINE LEHR
-
Activité totale101
-
Dernière activité
-
Membre depuis
-
Abonné à0 utilisateur
-
Abonnés0 utilisateur
-
Votes28
-
Abonnements52
Aperçu des activités
Dernière activité effectuée par JACQUELINE LEHR-
JACQUELINE LEHR a ajouté un commentaire,
Product management, is a Guide update in the works to solve this and the many other long standing issues? We all know you are aware of the problems users face. It feels like we're being ignored and...
-
JACQUELINE LEHR a ajouté un commentaire,
Sadly, you can only add articles to a section. I would very much like to publish articles at the category level, too.
-
JACQUELINE LEHR a ajouté un commentaire,
Once our team expands, this is going to create problems for us, too. We have too many Administrator users now as it is to get around other permission constraints.
-
JACQUELINE LEHR a ajouté un commentaire,
I've noticed images disappearing again as well. We have well over 1000 articles in two help centers, many with at least one image. There is no way to police image links in Guide articles that I kno...
-
JACQUELINE LEHR a ajouté un commentaire,
Hi Felix, I just used this tool for the first time, and it has positively made my day! An image folder! YAY! Thank you so much!
-
JACQUELINE LEHR a ajouté un commentaire,
The inability to customize emails creates a poor customer experience for the customers we serve in our Zendesk Guide help centers and for me as a Zendesk customer. Please consider prioritizing this...
-
JACQUELINE LEHR a ajouté un commentaire,
Today I fielded yet another customer complaint that was escalated though sales to support to me about not receiving notfications for updates to an article that was important to them. What a waste o...
-
JACQUELINE LEHR a ajouté un commentaire,
Agree wholeheartedly! There are too many use cases to enumerate why this feature would be, well, useful. Thanks for your consideration, Guide team!
-
JACQUELINE LEHR a ajouté un commentaire,
I do everything correctly and it still happens. Completely random. I really think there's something else going on - gremlin!
-
JACQUELINE LEHR a ajouté un commentaire,
I agree! We encourage our staff to contribute to the help center. As a consequence, more and more authors get these confusing emails. It creates unnecessary work for the help center manager. I'd lo...