
JACQUELINE LEHR
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Dernière activité
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Aperçu des activités
Dernière activité effectuée par JACQUELINE LEHR-
JACQUELINE LEHR a ajouté un commentaire,
You should be able to create a category, move the section you want to "transform" under the new category, and then create more sections. If you are saying you want your existing articles to be at c...
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JACQUELINE LEHR a ajouté un commentaire,
You can add more than one section into a category. You just can't add individual articles into a category. What does the structure look like in Guide admin? You can create a new category and drop s...
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JACQUELINE LEHR a ajouté un commentaire,
Hi Lais, You can create a new category and simply move that section into it. You can't add articles to a category. You can only add sections to a category, so that's your best option. See https://s...
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JACQUELINE LEHR a ajouté un commentaire,
Product management, is a Guide update in the works to solve this and the many other long standing issues? We all know you are aware of the problems users face. It feels like we're being ignored and...
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JACQUELINE LEHR a ajouté un commentaire,
Sadly, you can only add articles to a section. I would very much like to publish articles at the category level, too.
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JACQUELINE LEHR a ajouté un commentaire,
Once our team expands, this is going to create problems for us, too. We have too many Administrator users now as it is to get around other permission constraints.
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JACQUELINE LEHR a ajouté un commentaire,
I've noticed images disappearing again as well. We have well over 1000 articles in two help centers, many with at least one image. There is no way to police image links in Guide articles that I kno...
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JACQUELINE LEHR a ajouté un commentaire,
Hi Felix, I just used this tool for the first time, and it has positively made my day! An image folder! YAY! Thank you so much!
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JACQUELINE LEHR a ajouté un commentaire,
Today I fielded yet another customer complaint that was escalated though sales to support to me about not receiving notfications for updates to an article that was important to them. What a waste o...
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JACQUELINE LEHR a ajouté un commentaire,
I do everything correctly and it still happens. Completely random. I really think there's something else going on - gremlin!