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Thomas Garcia

Adhésion le 15 avr. 2021

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Dernière activité le 22 oct. 2021

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Thomas Garcia a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

Hi Pedro!

TBH, the fact that the only people having seen/replied to these requests are Zendesk clients (I suppose "community moderator" are not from zendesk, are they?) just prove that point IMHO. But nevermind.

The need to use multiple separate triggers is precisely the consequence of (and pain point caused by) the way this functionality is designed.

 

> To each their own backlog and priority criteria :-)

Just like every other company :-)
If you decide to ask for feedbacks and you can't proceed them (even just to acknowledge them) there is something wrong IMHO

 

Have a nice day!

Afficher le commentaire · Publication le 26 août 2019 · Thomas Garcia

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Thomas Garcia a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

Hi Pedro!

 

Contrary to what Nicole told you there: Conditional view: fulfil A and B conditions OR fulfil C and D conditions. Is this possible?

There was indeed (at least) one feature request already opened: Conditions for triggers / automations / views should use boolean algebra basic operators = AND / OR

 

As you can see, unfortunately, they don't seem to give a damn 🙂

I upvoted your feature request. I really hope either of one will attract some attention.

 

Kind regards,

Thomas

Afficher le commentaire · Publication le 08 août 2019 · Thomas Garcia

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