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benjamin

Adhésion le 13 mai 2021

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benjamin a ajouté un commentaire,

CommentaireTicket customization

FYI I don't see what you see :) The closest to what you have is "assistance rapide" ("get help fast") but it describes the zendesk features only... Does not open a chat or something else... 

I will contact support@....com

thanks for your help.

 

Afficher le commentaire · Publication le 19 janv. 2021 · benjamin

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benjamin a ajouté un commentaire,

CommentaireTicket customization

It's not changing since 1 hour and I tried with 3 different browsers... Can you give me the support adress ? I don't find it anywhere. I just see an "answer bot"... No way to speak to someone.

 

Thanks ! 

Afficher le commentaire · Publication le 19 janv. 2021 · benjamin

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benjamin a ajouté un commentaire,

CommentaireTicket customization

Hello ! 

 

I am trying to add a field on my support form but the custom field won't show.

I am on a pro plan with 1 single form. The custom field is added to the form and I selected "editable for end user". But still the field won't show ! :'( 

 

Any idea why ? 

 

 

Afficher le commentaire · Publication le 19 janv. 2021 · benjamin

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