Martin Gyde
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Dernière activité effectuée par Martin Gyde-
Martin Gyde a ajouté un commentaire,
This is still a very much wanted feature. We have been using Zendesk as an internal ticket platform for years, but we are considering moving elsewhere once we start using Zendesk for our external s...
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Martin Gyde a ajouté un commentaire,
+1 For custom statuses. Several issues can be addressed using this feature. 1. Better visibility for the agent and customer about the current state of the ticket (fx. work-in-progress) 2. Ability t...