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Niraj Makwana

Adhésion le 13 mai 2021

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Dernière activité le 13 juin 2023

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Dernière activité effectuée par Niraj Makwana

Niraj Makwana a ajouté un commentaire,

CommentaireHow to customize the theme of the help center

So I have used this article to hide sections and it works, but the problem I'm having is, that an an agent the section and articles also become hidden for me. How do I do it so that the normal users can not see the hidden sections but and an admins/agent I see can. I think the only option can be is making each articles set to "Visible to Agents". but there are so many I'd have to set up in that way, any ideas?

 

Afficher le commentaire · Publication le 13 juin 2023 · Niraj Makwana

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Niraj Makwana a ajouté un commentaire,

CommentaireTicket customization

@... Thank you Dave, I was able to get the issue resolved, by raising a ticket and the Zendesk agent getting in touch. 

Thanks

Afficher le commentaire · Publication le 07 sept. 2022 · Niraj Makwana

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Niraj Makwana a ajouté un commentaire,

CommentaireTicket customization

Hi, was wonder why added the signature in the View profile is always like a big font, can this changed so its in line with the under text?

Afficher le commentaire · Publication le 01 sept. 2022 · Niraj Makwana

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