Erin LemMon

Hi @...

Yes, I did file a support ticket Thursday, 5/13- after 1 week of no response on the community post. We are currently using our Insights access extension to pull ticket location reports and would love to have the location query built on Explore by June 1st. Thanks again for your time and attention to this matter!

Hi,

Like Trevor and Naomi, we also want to be able to report on the information we can see in the ticket events ie) the requester country based on IP address. Joe mentioned the workaround "It should be possible to slice that metric by a calculated attribute based off of that to filter for the country at first update." Is it possible to provide more details on how we can do this in Explore?

Thanks in advance!

CC: @... @... thanks for bringing this up as well :)