Kim R

1. Communauté
2. Feedback - Chat and Messaging (Chat)
3. Ability to copy and backup bot flows and steps.

I think the BOT itself can be duplicated/cloned but the triggers inside a bot are not. This feature is quite beneficial for companies like us who have a lot of similar product models but need to be...

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• Kim R
• Création 26 janvier 2023 07:46
• 0 vote

1. Communauté
2. Feedback - Chat and Messaging (Chat)
3. Connect other Flows from Present Options step

I was also thinking of something similar to this feature. It's like giving alternatives to customers to proceed to other flows or triggers. For example, linking "a trigger/intent" (trigger A) insid...

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• Kim R
• Création 26 janvier 2023 07:34
• 2 votes

1. Communauté
2. Feedback - Chat and Messaging (Chat)
3. 메시징 채널에 처음부터 다시 시작하기 기능 넣어주세요

Daniel님 안녕히세요! 저 얼마전에 Zendesk Messaging 알게 되어서 3rd-party 챗봇 service 업체에서 Zendesk Messaging으로 migrate했습니다. 전 Zendesk Messaging 초보유저인데 배울 게 아직 많아서 아래 정보는 Daniel님이 필요하신 정보인지 모르겠지만 도움이 된다면 좋겠습니다. Zende...

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• Kim R
• Création 26 janvier 2023 07:13
• 0 vote

1. Communauté
2. Zendesk Suite Q&A
3. Duplicate existing chatbot flowbuilder

Any update on this one? I tried copying a series of steps inside an intent to another intent but it seems impossible. Even duplicating the same intent in the list of intents seems to be a missing f...

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• Kim R
• Création 13 décembre 2022 00:13
• 0 vote