Michel Schuurman

1. Communauté
2. Feedback - Ticketing System (Support)
3. Ability to forward emails into an existing ticket

  To Nicole: It is a disgrace that ZenDesk in no way comes with a proper response to a feature request which is supported by lots of users and which was requested FIVE years ago.   

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• Michel Schuurman
• Création 11 juin 2020 06:58
• 1 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Ability to forward emails into an existing ticket

In our company we also need this badly.  Can ZenDesk please give us more info on how to achieve this?

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• Michel Schuurman
• Création 26 novembre 2017 17:46
• 1 vote