Michael Shillingford

1. Communauté
2. Feedback - Community Forums (Gather)
3. Customize email notification for new community posts

@... not as far as I know. If you find one, let me know - I'm desperate to change them!

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• Michael Shillingford
• Création 24 juin 2021 15:43
• 0 vote

1. Communauté
2. Zendesk Suite Q&A
3. Get a list of all Community Members

Thanks both, I've invested 5 hours trying to make this work but I can't learn Python from scratch just to get a list of who my community members are. This stuff should be native, it's the most basi...

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• Michael Shillingford
• Création 19 mai 2021 09:33
• 1 vote

1. Communauté
2. Zendesk Suite Q&A
3. Get a list of all Community Members

Hi @... just tested this one out. The request returns the .csv file as expected, however the file contains user id's instead of user names. Is there anyway to modify the script so that the name of ...

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• Michael Shillingford
• Création 23 avril 2021 10:49
• 0 vote

1. Communauté
2. Zendesk Suite Q&A
3. Get a list of all Community Members

Oooh thank you @... - I'll check that out and report back!

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• Michael Shillingford
• Création 23 avril 2021 09:17
• 0 vote

1. Communauté
2. Feedback - Community Forums (Gather)
3. @mention someone even if this user has not yet commented or posted anything

Just to back this one up - Salesforce's community allows you to tag contacts even if they haven't made a post yet. It's up to us as community managers to ensure that the privacy issues are covered ...

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• Michael Shillingford
• Création 22 avril 2021 10:13
• 0 vote

1. Communauté
2. Zendesk Suite Q&A
3. Zendesk Gather Examples

@... also happy to connect, we've just built ours on Zendesk Gather. Be good to get a few of us together, I'm not having much luck getting answers here! Reach me here: https://www.linkedin.com/in/m...

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• Michael Shillingford
• Création 22 avril 2021 10:05
• 0 vote

1. Communauté
2. Zendesk Suite Q&A
3. See who deleted post of Community (Gather)

Hi @... - have you checked the moderation activities screen in Guide Admin? 

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• Michael Shillingford
• Création 22 avril 2021 10:03
• 0 vote

1. Communauté
2. Feedback - Community Forums (Gather)
3. Community: add a comment on original post when user reply to notification email

- or do not include response into notification email, so the users will be forced to get to community post to see the answer, and then will replay on the comunity This option is definitely my pre...

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• Michael Shillingford
• Création 9 avril 2021 11:43
• 0 vote