iight u l

good day, i need to say this is not a good  update

First, my shortcuts all gone, and i cannot view incoming chat's content before click "conversation" to serve customer.

also, some message are missing, how can i find out the setting to see location of customer. if i don't click conversation to serve a customer, i cannot see how long this customer wait?

 

Original page is clear to see all the information, and now i cannot find an option to go back to old version, quite a sad story for me.....