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Kate Sheridan
Adhésion le 16 mai 2021
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Dernière activité le 20 sept. 2023
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Dernière activité effectuée par Kate Sheridan
Kate Sheridan a ajouté un commentaire,
- We only support English for the time being
- Summarization might not include every detail originally provided in the ticket
- Expanding, make more formal and make more friendly might omit or mischaracterize information written by the agent in composer (each of those actions is initiated by agent and is easily reservable)
- Features might work slower than expected
- Features might be unavailable from time to time
- Features might be discontinued or significantly changed during and after the EAP
Afficher le commentaire · Publication le 20 juil. 2023 · Kate Sheridan
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Kate Sheridan a ajouté un commentaire,
My guess it that ZD will never improve this feature. As long as the Quickie Plus app is around, anyway. Which is what we were forced to pay for, to get what we needed. It's likely they profit from this, so why would they enhance this feature when they are getting paid for an external app to do the job.
Afficher le commentaire · Publication le 11 oct. 2022 · Kate Sheridan
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Kate Sheridan a ajouté un commentaire,
2 years in the planning now! what's happening?
Afficher le commentaire · Publication le 06 mai 2022 · Kate Sheridan
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Kate Sheridan a ajouté un commentaire,
Is there anyway to hide/remove Suspend Access from the dropdown? We have no need for this as we sync user changes from our CRM system and we don't want agents to Suspend Access and break the process, subsequently.
Afficher le commentaire · Publication le 22 avr. 2021 · Kate Sheridan
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