Klarette Gerrits
-
Activité totale19
-
Dernière activité
-
Membre depuis
-
Abonné à0 utilisateur
-
Abonnés0 utilisateur
-
Votes6
-
Abonnements6
Aperçu des activités
Dernière activité effectuée par Klarette Gerrits-
Klarette Gerrits a ajouté un commentaire,
So we worked on the suggested workaround with macro's (adding in a signature that way) and asked to disable the signatures. ... Only to see that the signatures do pop-up again with the use of macro...
-
Klarette Gerrits a créé une publication,
Problem with receiving a ticket with e-mail in BCC
Zendesk doesn't recognise how the ticket was received if the e-mail was in BCC.Strange is that the ticket is created correctly, but since the address is used in BCC, the "via" in the ticket isn't c...
-
Klarette Gerrits a ajouté un commentaire,
This would help us too. (be able to use a HTML signature or be able to deactivate the signature for Side Converstations or even better a specific signature for Side Conversations) Any updates would...
-
Klarette Gerrits a ajouté un commentaire,
Or in the agent-profile. Even better !
-
Klarette Gerrits a ajouté un commentaire,
Any updates on this one? We're expierencing the same problem :)
-
Klarette Gerrits a ajouté un commentaire,
This should be included in roles... So much cleaner :)
-
Klarette Gerrits a ajouté un commentaire,
Our team would like this too ! Especially in the macros.We often create temporary macros for specific problems. It's a pitty that we cant include the field "Linked problem" to the macro :(