Lisa Grant

1. Communauté
2. Feedback - Help Center (Guide)
3. Allow articles to be posted to multiple sections

Honestly shocked reading this thread. I don't understand how Zendesk STILL doesn't have this feature. As Zendesk users, we know first hand what it means to service customers. This is a basic and IM...

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• Lisa Grant
• Création 3 mars 2021 22:21
• 4 votes

1. Communauté
2. Feedback - Admin Center
3. New Admin Center

This change is truly HORRIBLE. Lack of complete common sense. Now I need to take 10 steps to complete ONE simple task related to Support. Hopefully they will add back soon some key elements like th...

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• Lisa Grant
• Création 8 mars 2022 18:32
• 1 vote

1. Support
2. ...
3. Ticket customization
4. Activating custom ticket statuses

I am also unable to see this new feature. We are on the Professional plan so not sure why I don't see the ability to enable.

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• Lisa Grant
• Création 1 février 2023 19:59
• 0 vote