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Amjid Khan

Adhésion le 16 oct. 2021

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Dernière activité le 16 oct. 2021

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Amjid Khan a ajouté un commentaire,

CommentaireTicket automation and collaboration

Also this is a long shot but would this be possible to do via Zendesk App? As once we have a certain flow we want to use for our business, the fact that Zendesk App doesn't allow it doesn't help.  This flow needs to be used out of hours or on weekends when someone may not be sat at their laptop to initiate the slack conversation?

Afficher le commentaire · Publication le 14 sept. 2021 · Amjid Khan

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Amjid Khan a ajouté un commentaire,

CommentaireTicket automation and collaboration

Is there any significance of the 'Mark Done' on the Zendesk Slack conversation? Does it do anything, does the conversation become archived or anything or can you Reopen it whenever?

Afficher le commentaire · Publication le 14 sept. 2021 · Amjid Khan

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