Recherches récentes
Pas de recherche récente

Joseph Crivello
Adhésion le 13 mai 2021
·
Dernière activité le 22 oct. 2021
Suivis
0
Abonnés
0
Activité totale
9
Votes
3
Abonnements
2
APERÇU DES ACTIVITÉS
BADGES
ARTICLES
PUBLICATIONS
COMMENTAIRES DE LA COMMUNAUTÉ
COMMENTAIRES SUR L’ARTICLE
APERÇU DES ACTIVITÉS
Dernière activité effectuée par Joseph Crivello
Joseph Crivello a ajouté un commentaire,
@... +1
Enabling cross site tracking is a completely unacceptable "work around" for many reasons. First and most obviously, Zendesk is asking its users to degrade the security of their ENTIRE BROWSING EXPERIENCE across all websites. Second, it requires end users to follow a convoluted process to implement the workaround which requires handholding from an agent. This makes it completely impractical for almost all of the use cases that are being complained about in this thread. It is just so obviously unacceptable that the mere proposal of it as the sole workaround (for years now) rises to the level of being insulting. The message being sent here again and again is that Zendesk doesn't care about the customers of its core product.
Afficher le commentaire · Publication le 14 juil. 2021 · Joseph Crivello
0
Abonnés
4
Votes
0
Commentaire
Joseph Crivello a ajouté un commentaire,
I am blown away that Zendesk would now claim to not know what the problem is here after it has been explained and discussed in great detail over the course of years in this thread. @... seemed to explicitly acknowledge the problem in her post three months ago, but now doesn't think that there is a problem? I don't even know where to start with this. Hard to believe...
Afficher le commentaire · Publication le 14 juil. 2021 · Joseph Crivello
0
Abonnés
3
Votes
0
Commentaire
Joseph Crivello a ajouté un commentaire,
Nicole —
I have neither the time nor the inclination for insulting or disparaging people over the Internet. My message was intended to convey a valid criticism of Zendesk's practices. I urge you to listen to your customers. It is interesting and ironic that the removal of my posting is yet another example of that not happening.
Joe
Afficher le commentaire · Publication le 26 avr. 2021 · Joseph Crivello
0
Abonnés
3
Votes
0
Commentaire
Joseph Crivello a ajouté un commentaire,
+1 Honestly amazing to me that this feature hasn't been implemented in Zendesk. This is such a basic failure to give attention to the most common use cases your customers are confronted with on a daily basis.
Afficher le commentaire · Publication le 11 mai 2020 · Joseph Crivello
0
Abonnés
1
vote
0
Commentaire