Laura

Hi, Eugene,

Thanks for the reply.

Yes, but then if you want to order the tickets in descending order by week, you can see that for week 3, the closed tickets are more than the open tickets and it is at the bottom, when they could be first for that week (like the expected dashboard I shared).

Hope you can help me with this :) 

Hello Nicole, we are still getting this issue.

At the moment Zendesk has a limitation when adding a filter in Explosion, it shows you multiple tables when separating metrics within queries:

e.g. Article views:

Current:

Expected: