Anton Verhelst
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Activité récente par Anton Verhelst-
@... Thanks, that's super helpful information. I just found out by testing that it indeed doesn't sort the inboxes and everything comes into Zendesk.
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@... @... Did you get an answer to this question? I connected Instagram to Zendesk, but messages I moved from requests to primary don't show up in Zendesk. Is there a delay on the integration?
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@... Hi, I need this on my report. How do I do it? Thanks in advance!
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Is the automatic translation still going to be improved so we can exclude certain words? For instance not translating company names or specific English terms used in other languages?
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Chat shortcuts with options are not supported. Is this something that will be supported in the future or is there a workaround somehow?
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Hi, I'm building a report to show the update handling time per month. But a the update handling time of a reopened ticket will always be added to the month the ticket was created in. eg. Ticket is ...
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Can we set a default markup and discount so I don't have to add it for each product individually?
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I'm trying to remove the estimated close date, is that possible?
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The post from Matt is about 2 years old. Is there any update on the issue?We would also like to receive requesters OOO emails so we don't spam them with automated reminders when they are gone.
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When will this be available for other channels than Chat? Your article states that email is supported, but I get the following error (see attachment) With the native translation feature in Agent W...