Anton Verhelst
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Activité totale90
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Dernière activité
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Membre depuis
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Abonné à0 utilisateur
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Abonnés0 utilisateur
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Votes20
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Abonnements36
Commentaires
Votes sur l’activité pour Anton Verhelst-
Is the automatic translation still going to be improved so we can exclude certain words? For instance not translating company names or specific English terms used in other languages?
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Anne Ronalter I know this is an option in the flow builder, but I'm talking about the Fallback option. When that is selected and Answer bot suggests answers, no follow-up is shown. It says "Here ar...
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Jeremy Watkin These are the steps I've taken: In the Chat Dashboard, go to Settings > Departments and enable the teams that should be able to receive the incoming messages. Next go to Settings > Ro...
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When a messaging request comes in "A notification is broadcast to all agents, informing them that a request has been received." Is there any way to limit this notification (the conversations button...
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+1 for Anton
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Will there be any form of live dashboard for Messaging? Within Business hours I'd like my agents to provide live chat support using Messaging, but when moving to Messaging I seem to lose the overvi...
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The Sunshine profile and events feature is available for customers on the Suite Enterprise Plan or above. Yet I have a Professional plan customer where it just shows. Is this information correct?
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The post from Matt is about 2 years old. Is there any update on the issue?We would also like to receive requesters OOO emails so we don't spam them with automated reminders when they are gone.
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When will this be available for other channels than Chat? Your article states that email is supported, but I get the following error (see attachment) With the native translation feature in Agent W...
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+1