Rob Eyre

1. Communauté
2. Feedback - Ticketing System (Support)
3. Add 'Remove cc' trigger/automation action

Jake Thanks for the quick response.  Could it be set up just like a mirror of the 'add cc' action (choose from a list of agents) - or even better just a free text field where you can enter a list ...

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• Rob Eyre
• Création 14 février 2012 09:45
• 2 votes

1. Communauté
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

+1 Yes please Zendesk.  Surely you've already solved the UI issues with the requester on the ticket page? Looking forward to your response

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• Rob Eyre
• Création 13 février 2012 09:55
• 0 vote