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Joseph Lanigan

Adhésion le 13 mai 2021

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Dernière activité le 16 oct. 2021

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Dernière activité effectuée par Joseph Lanigan

Joseph Lanigan a ajouté un commentaire,

CommentaireAdditional ticket channels

Hi @..., thank you for the reply. My role is in customer service so when I am logged out of Zendesk I have no need to receive client calls. I guess I assumed that simply closing my browser or logging out of Zendesk would cease incoming calls to me. Do I need to also select "offline" before signing out? I'm just trying to stop the middle of the night calls from clients! :P

Afficher le commentaire · Publication le 16 sept. 2021 · Joseph Lanigan

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Joseph Lanigan a ajouté un commentaire,

CommentaireAdditional ticket channels

I have call forwarding enabled. When I sign out of Zendesk for the day, I still receive calls from clients on my phone. What gives??

Afficher le commentaire · Publication le 14 sept. 2021 · Joseph Lanigan

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