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Soo Hian Foo

Adhésion le 16 mai 2021

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Dernière activité le 31 janv. 2022

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Dernière activité effectuée par Soo Hian Foo

Soo Hian Foo a ajouté un commentaire,

CommentaireUsers, groups, and organizations

Hi, we are encountering the same problem of deleting bulk end users and their forum content from our zendesk guide/gather. 

It's slow and tedious to delete page by page of users, is there another way?

 

Afficher le commentaire · Publication le 31 janv. 2022 · Soo Hian Foo

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Soo Hian Foo a ajouté un commentaire,

CommentaireUsing content publishing flows

Hi @...

Can you help re: this:

We would like to show our most popular articles based on the highest number of page views, in our header dropdown and some sections in our Guide web pages.

Is there a way to automate it instead of manual promotion?

 

 

Afficher le commentaire · Publication le 05 janv. 2022 · Soo Hian Foo

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Soo Hian Foo a ajouté un commentaire,

CommentaireUsing content publishing flows

Hi Jennifer Rowe ,

thanks for sharing about promoting articles for Guide (help center).

We would like to show our most popular articles based on the highest number of page views, in our header dropdown and some sections in our Guide web pages.

Is there a way to automate it instead of manual promotion? Like a template?


Afficher le commentaire · Modification le 20 déc. 2021 · Soo Hian Foo

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Soo Hian Foo a ajouté un commentaire,

CommentaireEnd-user guide for Help Center

Hi, can we only set the search to find Help Center articles and not community topics/posts?

Is there a setting for this? Thank you!

Afficher le commentaire · Publication le 18 févr. 2021 · Soo Hian Foo

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