David Smedberg
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Dernière activité
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Dernière activité effectuée par David Smedberg-
David Smedberg a créé une publication,
Zapier's Zendesk app and parantheses
Hi all, If you use Zapier to automate Zendesk, you may need to check to make sure that certain actions haven't been silently failing. Right now, I'd especially pay attention to fields that have a p...
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David Smedberg a ajouté un commentaire,
Hi Zach! Is there a way to receive a webhook notification when an article is updated? Or is this event covered by the "Article published" event?
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David Smedberg a ajouté un commentaire,
Thanks very much for writing this, AJ. 1. As an Admin, use this API endpoint to call the list of scheduled deliveries for the instance. https://{{subdomain}}.zendesk.com/explore/admin/dashboard_sc...
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David Smedberg a ajouté un commentaire,
Hi Ryan McGrew excited to hear more about this when you have something to share. We'd definitely take advantage of these features, as we have articles that are "Release Logs" that are updated regul...
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David Smedberg a ajouté un commentaire,
A big +1 to this. We are in the process of creating a new ticket field to replace an old field (the old field was a single select, the new field is a multi select). We will want to update the repor...