Recherches récentes


Pas de recherche récente

Jacob Johst Christensen's Avatar

Jacob Johst Christensen

Adhésion le 27 oct. 2021

·

Dernière activité le 21 févr. 2025

Suivis

0

Abonnés

0

Activité totale

45

Votes

26

Abonnements

17

APERÇU DES ACTIVITÉS

Dernière activité effectuée par Jacob Johst Christensen

Jacob Johst Christensen a ajouté un commentaire,

CommentaireSetting up Zendesk Chat

I was testing the use of placeholders used in messages from Messaging triggers and found that standard placeholders don't work here. 
When I try the messaging-specific placeholders, however, I also find they don't work for me (see below). 

What is the trick here?

I was looking to reveal the ticket ID for the requester, and found there is no such placeholder. Is this coming?

 

Thank you!

Afficher le commentaire · Publication le 03 janv. 2025 · Jacob Johst Christensen

0

Abonnés

1

vote

0

Commentaire


Jacob Johst Christensen a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

Hi Mary O'Neill

I'd like to be part of this beta using my sandbox account, thanks!

Beyond the time and inaction conditions you mention are there other things like tags that can be used to select the tickets to be deleted?

Afficher le commentaire · Publication le 21 sept. 2023 · Jacob Johst Christensen

0

Abonnés

1

vote

0

Commentaire