Cheyenne Oorebeek
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Activité totale58
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Dernière activité
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Votes22
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Abonnements21
Aperçu des activités
Dernière activité effectuée par Cheyenne Oorebeek-
Cheyenne Oorebeek a ajouté un commentaire,
I have the same question as Yahor above here, but his question hasn't been answered. One of my former colleagues has set two of our three help centers to the wrong version of English. We have thre...
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Cheyenne Oorebeek a ajouté un commentaire,
Hi, I have an interesting issue; one of my former colleagues has set two of our three help centers to the wrong version of English. We have three help centers, of which one is set to English UK (wh...
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Cheyenne Oorebeek a ajouté un commentaire,
+1 !
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Cheyenne Oorebeek a ajouté un commentaire,
I have the same issue as Cedric. I'd like to use a different date ticket field than the due date field to run an automation. I've created a date field, however in the automation I do not have to op...
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Cheyenne Oorebeek a ajouté un commentaire,
Yes please! AND (or ;-)) for macro's it would be great if you can add dc/language variants right in the macro itself. Just like a Guide article! The rich editor is already available there, it would...
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Cheyenne Oorebeek a ajouté un commentaire,
We need most of our macros in both Dutch and English and got the tip to use DC for this. However, DC does not allow formatting like bold text. Neither can I add attachments in dc. How would you adv...
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Cheyenne Oorebeek a ajouté un commentaire,
Yes please, this is so annoying! I need to be able to turn it off.
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Cheyenne Oorebeek a ajouté un commentaire,
Tipene Hughes Hi Tipene, it looks like you've brought us soooo close to removing that annoying 'click to see all articles' link. However, as a non-coder wíth some coding understanding, I'm not sure...
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Cheyenne Oorebeek a ajouté un commentaire,
Hi Alejandro, thank you for this solution. While in my eyes it should be a basic option to place an article in different sections/categories and even different brand guides, it seems Zendesk doesn'...
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Cheyenne Oorebeek a ajouté un commentaire,
Hi Christine Felicia, thanks for your swift reply. What kind of notification would I be able to set? I only know about the option to notify agents per email, which wouldn't be a proper solution to ...