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Sylvia Carola

Adhésion le 28 mai 2021

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Dernière activité le 21 févr. 2022

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Dernière activité effectuée par Sylvia Carola

Sylvia Carola a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

I also would need this feature for applications that we receive by mistake. The requestor and ticket need a tag so that I am able to delete ticket and user later on. But it is only possible to add a tag to the ticket.

Afficher le commentaire · Publication le 21 févr. 2022 · Sylvia Carola

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Sylvia Carola a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

we have the same painpoint and would be very happy to find a solution here with hovering at least

Afficher le commentaire · Publication le 20 avr. 2021 · Sylvia Carola

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Sylvia Carola a créé une publication,

Publication Q&A - Objects, workspaces, and rules

some of our customers would like to have always a special person in cc when other persons open a ticket - is there a possibility that I can assign a special email adress to each ticket as cc with a trigger? if the requestor has not included this person already?

Publication le 14 avr. 2021 · Sylvia Carola

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