Carmen Paolucci
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Activité récente par Carmen Paolucci-
Just reposting my question from the breakout session. Thank you! When setting automations to run on a specific date the automation runs on the internal Zendesk timezone (UTC) rather than the timez...
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Definitely interested in this. Something immediately after the call where the customers stays on the line for a quick CSAT survey. I know that it can be accomplished via email or SMS but preferen...