Josef Prandstetter

1. Communauté
2. Feedback - Community Forums (Gather)
3. Feedback: Organization of posts in the Zendesk Community

+1 from our side!We would like to see basic functionality in Zendesk Gather that exists in solutions like UserVoice, Aha! etc. so that we don't have to redirect our customers & partners to other pl...

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• Josef Prandstetter
• Création 23 septembre 2022 13:44
• 0 vote

1. Communauté
2. Feedback - Admin Center
3. Team Members view - Suspended

+1 from us as well. We also sync staff from our company Active Directory to Zendesk and deactived colleagues get suspended. it would be really helpful to filter for suspended users on the new team ...

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• Josef Prandstetter
• Création 20 septembre 2022 15:55
• 0 vote

1. Zendesk updates
2. Announcements
3. Announcing split single sign-on (SSO) for team members and end users

Barkha Bhatia Thanks for the information - that sounds amazing - can you give a very, very rough timeline for implementation?

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• Josef Prandstetter
• Création 13 septembre 2022 08:18
• 0 vote

1. Communauté
2. Feedback - Help Center (Guide)
3. Attributes - Add end-user name and ID

Keren Attia: We have a very similar feature request for Gather - see: https://support.zendesk.com/hc/en-us/community/posts/4413879569434-Detailed-information-about-posts-e-g-who-voted-directly-with...

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• Josef Prandstetter
• Création 8 septembre 2022 10:46
• 0 vote

1. Zendesk updates
2. Announcements
3. Announcing split single sign-on (SSO) for team members and end users

Barkha Bhatia: This is really a great feature and we thank you very much for the implementation!However, in order to be able to use this enhancement comprehensively, we would not only need the dist...

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• Josef Prandstetter
• Création 24 août 2022 12:43
• 2 votes

1. Communauté
2. Feedback - Admin Center
3. Security: Support to use separate Azure Active Directory (AD) for team members and end customers

Am I right our feature wish has been implemented according to:https://support.zendesk.com/hc/en-us/articles/4781065063962-Announcing-split-single-sign-on-SSO-for-team-members-and-end-users

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• Josef Prandstetter
• Création 29 juillet 2022 23:00
• 1 vote

1. Communauté
2. Feedback - Admin Center
3. Export all end users phone numbers

Jysk IT en del af Sagro I/S Did you already have a look at the Advanced Search App by Zendesk?https://www.zendesk.com/marketplace/apps/support/198393/advanced-search/  

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• Josef Prandstetter
• Création 17 juin 2022 07:23
• 0 vote

1. Communauté
2. Feedback - Community Forums (Gather)
3. Enable Additional Status Categories in Community

We are a global software vendor and we use Zendesk Gather as Ideas platform for our product lines (= one community topic per product). In the interest of our customers and partners, we want to be a...

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• Josef Prandstetter
• Modifié 5 mai 2022 14:44
• 0 vote

1. Zendesk updates
2. Announcements
3. Announcing improved visibility of content blocks placement

Katarzyna Karpinska:It looks like the inline pictures/screenshots are not available.

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• Josef Prandstetter
• Création 4 mai 2022 12:45
• 1 vote