Josef Prandstetter
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Activité totale236
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Dernière activité
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Membre depuis
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Abonné à0 utilisateur
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Abonnés3 utilisateurs
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Votes79
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Abonnements88
Aperçu des activités
Dernière activité effectuée par Josef Prandstetter-
Josef Prandstetter a créé une publication,
Feature Request: Short & Easy number for Community Posts (used as Ideas Portal)
Feature Request Summary: We are a software company and we use Zendesk Gather as an Ideas Portal so that customers and partners can submit feature requests and change requests to product managemen...
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Josef Prandstetter a ajouté un commentaire,
Alina Wright This is a nice improvement, which make only sense - at least in our scenario - if Light Agents can see their own comments in the Helpcenter - see our community post:Light Agents commen...
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Josef Prandstetter a ajouté un commentaire,
Jacquelyn Brewer This sounds like a really great option!We manage our in-house IT helpdesk in a Zendesk instance in addition to customer support and this is certainly useful there. However, there i...
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Josef Prandstetter a ajouté un commentaire,
Brett Bowser: Is Instant Search supported from the beginning? Can you give a very rough timeline for federated search support?
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Josef Prandstetter a ajouté un commentaire,
Jonathan Aniano I have been following this article with interest for the last few weeks in order to make a decision based on them whether or not we should proceed with the Flowbuilder evaluation wi...
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Josef Prandstetter a ajouté un commentaire,
Jonathan Aniano Thank you in advance for taking the approach of listening to feedback from us as customers.The following questions came to me spontaneously while reading your post: Can you please ...
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Josef Prandstetter a ajouté un commentaire,
Support for "Direct messages" would boost this feature for our daily operations - mainly in these scenarios: Support requesting assistance by a dedicated developer from R&D If the support has to c...
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Josef Prandstetter a créé une publication,
Zendesk Support Bar: Icon fill color now not consistent between standard and custom apss
Zendesk recently changed the icon fill color and now the fill colors of the icons are no longer consistent: Until now, all icons had the same fill color as the two icons at the end. However, this ...
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Josef Prandstetter a ajouté un commentaire,
+1We need a custom ticket field to open our ERP system and jump directly to all details for end-user or organization.
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Josef Prandstetter a ajouté un commentaire,
Any news on this feature request yet? We now have another use case where we would urgently need this feature:We are currently implementing a download portal for our various product lines via corres...