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Julian Gomez

Adhésion le 22 oct. 2021

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Dernière activité le 22 oct. 2021

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Dernière activité effectuée par Julian Gomez

Julian Gomez a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

Dear ZenDesk, 

I posted the original feature request over 4 years ago! And although I'm a very happy ZenDesk customer overall...I must say that I'm quite disappointed in the lack of attention and follow through that has been given to this thread/request. 

It seems to be a popular request based on the amount of comments accumulated since posting. And per Matt's recent comment..."+1 to the sea of comments", you can see that it is not a one off request. 

Some feedback or update would be greatly appreciated. 

Thanks!

 

 

Afficher le commentaire · Publication le 05 juin 2019 · Julian Gomez

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Julian Gomez a créé une publication,

Publication Feedback - Ticketing system (Support)

I would like for my agents to be notified on their desktop of new tickets assigned to them or their group.

This way they don't get email notifications. Should work just like the "Chat" notifications.

Publication le 14 janv. 2015 · Julian Gomez

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