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David
Adhésion le 22 oct. 2021
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Dernière activité le 22 oct. 2021
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Dernière activité effectuée par David
David a ajouté un commentaire,
I agree with @Than.
Now we have to constantly create a ticket for the suspended "ticket", notify the customer that their comments weren't posted (if they hadn't already opened a ticket asking why their comment didn't show up) and have them either copy/paste the comment to the forum or post it to the forum on their behalf -- of course by then the comment is out of sequence in the conversation.
Definitely do not "love our help desk" on this one.
dbm
Afficher le commentaire · Publication le 15 mai 2012 · David
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