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Þorleifur Aðalsteinsson's Avatar

Þorleifur Aðalsteinsson

Adhésion le 28 mai 2021

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Dernière activité le 22 oct. 2021

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Dernière activité effectuée par Þorleifur Aðalsteinsson

Þorleifur Aðalsteinsson a créé une publication,

Publication Feedback - Ticketing system (Support)

It would be a very nice feature to be able to customize what view an agent can see without having to make a group to apply to the view, especially when we have alot of agents that need access to different views.

Having an option to apply a view to just one agent, then we could have fewer groups to prevent missunderstanding

Publication le 19 mai 2021 · Þorleifur Aðalsteinsson

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Þorleifur Aðalsteinsson a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

This would be great.

We have an appointment system that we would love to organize by date/time. If zendesk could read into the subject of the ticket to organize it because we cannot change the subject format

Afficher le commentaire · Publication le 06 mai 2021 · Þorleifur Aðalsteinsson

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