Justin Prevatte
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Dernière activité effectuée par Justin Prevatte-
Justin Prevatte a ajouté un commentaire,
@Adam Fronteras The ticket number doesn't get written to the comment. Just the email body.
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Justin Prevatte a ajouté un commentaire,
@Adam Fronteras, here's a more detailed breakdown of what happens... I have or create an email that I want to be added to a Zendesk ticket. I make the email subject the ticket # (like 3103). I send...
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Justin Prevatte a ajouté un commentaire,
Zapier is an additional app to manage that comes at an additional cost (for Zendesk integration). It works to do just this. After reading this thread I figured that was the only feasible way to go....