Greg Moore

1. Communauté
2. Feedback - Ticketing System (Support)
3. Views limitation

Thank you, Haydn -Thinkific! That's fantastic news - looking forward to it.

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• Greg Moore
• Création 18 septembre 2023 17:58
• 1 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Views limitation

We would like to be able to also include more views. This limitation feels very arbitrary and easy to fix. Will the Product + Dev team at Zendesk please prioritize this improvement to be released i...

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• Greg Moore
• Création 18 septembre 2023 17:35
• 0 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Zendesk query - draft messages

Really like what @... has put together for Draft responses - kudos to you, Jimmy! That said, I think there are two big things that would significantly boost the value of NATIVE Zendesk response dra...

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• Greg Moore
• Création 4 octobre 2019 16:54
• 3 votes

1. Communauté
2. Feedback - Ticketing System (Support)
3. Ability to forward emails into an existing ticket

This would be a fabulous feature!

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• Greg Moore
• Création 2 août 2019 23:17
• 0 vote